Digital tipping for hotels
Supercharge team retention & income with hotel digital tipping
eTip gives hotels the complete platform to capture digital tips, automate tip distribution, and collect guest feedback - so your team earns more, stays longer, and delivers better service.
Proudly trusted by leading brands and operators
Platform
Everything hotels need to retain staff and streamline operations
Digital tipping
73% of guests don't carry cash.
eTip captures the tips your team is currently losing.
Key benefits:
- QR codes on bedside stands, receipts, or mobile check-out
- No app download required guests scan and tip in 8 seconds
- Branded tipping flow matches your property aesthetic
- Works for housekeeping, concierge, valet, bellhops every tipped role
Tip management & payouts
Stop wasting hours on tip math.
eTip automates pooling, distribution, and payouts—so your managers can actually manage.
Key benefits:
- Automated tip pooling by role, shift, hours worked, or custom rules
- Include contractors and employees without bank accounts
- Instant payouts to debit cards, bank accounts, PayPal, Venmo
- IRS-compliant reporting exports directly to payroll
- Zero manual calculations, zero spreadsheets, zero arguments
Review & reputation management
Turn every tip into actionable insight.
Know exactly which staff deliver exceptional service and where to coach.
Key benefits:
- Guests leave feedback when they tip specific team members
- Identify coaching opportunities before they become problems
- Real-time dashboard shows top performers and service trends
- Track NPS scores and guest satisfaction by department
- Build recognition culture based on actual guest appreciation
Our impact
Hotels using eTip see
$4.5/hr
boost to earnings
Make tipping fast & convenient for guests, and watch team earnings soar
60%
improved staff retention
Increased earnings = happier & more loyal team members at your properties
20hr/week
in time saved
Teams save on average 20 hours per week on tip management & distribution
“We were seeking ways to increase associate morale and retention. Finding ourselves in an increasingly cashless society we’ve seen a drop in cash tipping. Since most hotels do not have ATMs and some have even gone to a cashless operation, a digital tipping solution overcomes these obstacles.”
$180K+
in digital tips received
159
managed hotels launched
7000+
guest reviews received
Features
Features built for hotel operations
Unlimited team members
Add your entire hotel staff—housekeeping, front desk, valet, concierge, spa—no per-employee fees.
Unlimited storage
Store all tip data, guest feedback, and transaction history across multiple properties with no limits.
Unlimited team training
Full onboarding for every department—housekeeping, front desk, valet—repeated as needed.
Round-the-clock support
Direct access to our team. Email or call anytime—housekeeping issues don't wait for business hours.
White-glove setup
We configure all custom tip pools, integrate with your PMS, and train all staff before you launch.
Enterprise-grade protection
PCI DSS & SOC 2 Type II compliant security—trusted by Marriott, Hilton, and IHG properties nationwide.
AI-powered insights
AI analyzes guest feedback and tip patterns to show you which departments excel, which team members deserve recognition, and where service improvements will have the biggest retention impact.
Integrations built for hotel workflows
Our integrations fit seamlessly into your workflows, connecting PMS and operations, payroll, and POS systems to reduce manual work and keep data in sync.
Industry defining support
Real support from people who know hotels
We don't hand you software and disappear. Every property gets a dedicated account manager who understands hotel operations, responds fast, and helps your team succeed.
- Someone who knows your property
Not a ticket queue—a real person who understands your setup, challenges, and goals. - Proactive optimization
We reach out with ideas to increase tip frequency based on what's working at similar properties. - Setup done right
We configure tip pools, train your team, and ensure everything works before launch—not after problems happen. - Response when you need it
Email or call anytime. We respond in minutes because your operations can't wait for "business hours." - Ongoing improvements
Monthly check-ins to review performance, adjust strategies, and ensure your team is maximizing earnings.
Ready to stop losing your best team members?
Learn how digital tipping can help hotels increase staff retention, boost team earnings, and enhance your guest experiences.
