Digital tipping for shuttle services
Shuttle digital tipping platform that boosts retention & earnings
eTip gives shuttle and transportation operators the complete platform to capture digital tips, automate tip distribution, and collect passenger feedback — so your drivers earn more, stay longer, and deliver better journeys.
Proudly trusted by leading brands and operators
Platform
Everything shuttle operators need to retain drivers and streamline operations
Digital tipping
73% of passengers don't carry cash.
eTip captures the tips your drivers are currently losing.
Key benefits:
- QR codes on seat backs, dashboards, printed tickets, or booking confirmations
- No app download required — passengers scan and tip in 8 seconds
- Branded tipping flow matches your company or fleet aesthetic
- Works for shuttle drivers, airport transfers, hotel shuttles — every tipped role
Tip management & payouts
Stop wasting hours on tip math.
eTip automates pooling, distribution, and payouts — so your dispatchers and managers can actually manage.
Key benefits:
- Automated tip distribution by driver, route, shift, or custom rules
- Include contractors and drivers without traditional bank accounts
- Instant payouts to debit cards, bank accounts, PayPal, Venmo
- IRS-compliant reporting exports directly to payroll
- Zero manual calculations, zero spreadsheets, zero end-of-shift disputes
Review & reputation management
Turn every tip into actionable insight.
Know exactly which drivers deliver exceptional service and where to coach.
Key benefits:
- Passengers leave feedback when they tip specific drivers
- Identify coaching opportunities before they become complaints or bad reviews
- Real-time dashboard shows top performers and service trends by route
- Track NPS scores and passenger satisfaction by driver or shift
- Build a recognition culture based on actual passenger appreciation
Our impact
Shuttle operators using eTip see
$4.5/hr
boost to earnings
Make tipping fast & convenient for passengers, and watch driver earnings soar
60%
improved staff retention
Increased earnings = happier & more loyal drivers across your fleet
20hr/week
in time saved
Teams save on average 20 hours per week on tip management & distribution
“We were seeking ways to increase associate morale and retention. Finding ourselves in an increasingly cashless society we’ve seen a drop in cash tipping. Since most hotels do not have ATMs and some have even gone to a cashless operation, a digital tipping solution overcomes these obstacles.”
$180K+
in digital tips received
159
managed hotels launched
7000+
guest reviews received
Features
Features built for shuttle & transportation operations
Unlimited team members
Add your entire fleet — drivers, dispatchers, coordinators — across all routes and shifts, no per-employee fees.
Unlimited storage
Store all tip data, passenger feedback, and transaction history across all routes and locations with no limits.
Unlimited team training
Full onboarding for every driver and role — repeated as needed for seasonal hires and new fleet additions.
Round-the-clock support
Direct access to our team — shuttle operations run early mornings, late nights, and weekends, and so do we.
White-glove setup
We configure tip distribution rules, integrate with your dispatch and payroll systems, and train staff before launch.
Enterprise-grade protection
PCI DSS & SOC 2 Type II compliant security — trusted by major hotel brands and transportation operators nationwide.
AI-powered insights
AI analyzes passenger feedback and tip patterns to show you which drivers consistently deliver exceptional journeys, who deserves recognition, and where service improvements will have the biggest impact.
Integrations built for shuttle & transportation workflows
Our integrations fit seamlessly into your operations, connecting dispatch platforms, payroll, and fleet management systems to reduce manual work and keep your data in sync.
Industry defining support
Real support from people who understand shuttle & transportation operations
We don't hand you software and disappear. Every operation gets a dedicated account manager who understands fleet and transportation workflows, responds fast, and helps your drivers and team succeed.
- Someone who knows your operation
Not a ticket queue — a real person who understands your routes, shift patterns, and fleet structure. - Proactive optimization
We reach out with ideas to increase tip frequency based on what's working at similar shuttle and transportation operations. - Setup done right
We configure tip distribution rules, integrate with your dispatch system, and train your team before launch — not after problems happen. - Response when you need it
Email or call anytime. We respond in minutes because your drivers and passengers can't wait for "business hours." - Ongoing improvements
Monthly check-ins to review performance, adjust strategies, and ensure your drivers are maximizing earnings.
Ready to stop losing your best drivers?
Learn how digital tipping can help shuttle and transportation operators increase driver retention, boost team earnings, and deliver better passenger experiences.
