Digital tipping for sports & fitness
Increase fitness team income & retention with digital tipping
eTip gives gyms, fitness studios, and sports facilities the complete platform to capture digital tips, automate tip distribution, and collect member feedback — so your staff earn more, stay longer, and deliver better experiences.
Proudly trusted by leading brands and operators
Platform
hing sports & fitness operators need to retain staff and streamline operations
Digital tipping
73% of members and guests don't carry cash.
eTip captures the tips your staff are currently losing.
Key benefits:
- QR codes at reception desks, locker rooms, equipment stations, or on class schedules
- No app download required — members scan and tip in 8 seconds
- Branded tipping flow matches your gym, studio, or facility aesthetic
- Works for personal trainers, class instructors, locker room attendants, front desk — every tipped role
Tip management & payouts
Stop wasting hours on tip math.
eTip automates pooling, distribution, and payouts — so your managers can actually manage.
Key benefits:
- Automated tip distribution by trainer, instructor, class type, shift, or custom rules
- Include freelance trainers and contractors without traditional bank accounts
- Instant payouts to debit cards, bank accounts, PayPal, Venmo
- IRS-compliant reporting exports directly to payroll
- Zero manual calculations, zero spreadsheets, zero end-of-day disputes
Review & reputation management
Turn every tip into actionable insight.
Know exactly which staff deliver exceptional member experiences and where to coach.
Key benefits:
- Members leave feedback when they tip specific trainers or instructors
- Identify coaching opportunities before they become cancellations or negative reviews
- Real-time dashboard shows top performers and satisfaction trends by class or trainer
- Track NPS scores and member satisfaction by department or staff member
- Build a recognition culture based on actual member appreciation
Our impact
Sports & fitness operators using eTip see
$4.5/hr
boost to earnings
Make tipping fast & convenient for members, and watch staff earnings soar
60%
improved staff retention
20hr/wk
in time saved
Management teams save on average 5 hours per week on tip management & distribution work
“We were seeking ways to increase associate morale and retention. Finding ourselves in an increasingly cashless society we’ve seen a drop in cash tipping. Since most hotels do not have ATMs and some have even gone to a cashless operation, a digital tipping solution overcomes these obstacles.”
$180K+
in digital tips received
159
managed hotels launched
7000+
guest reviews received
Features
Features built for sports & fitness operations
Unlimited team members
Add your entire team — trainers, class instructors, locker room attendants, front desk, coaches — no per-employee fees.
Unlimited storage
Store all tip data, member feedback, and transaction history across all facilities and locations with no limits.
Unlimited team training
Full onboarding for every role — repeated as needed for new hires and additional locations.
Round-the-clock support
Direct access to our team — gyms and fitness facilities open early, close late, and run seven days a week, and so do we.
White-glove setup
We configure all tip distribution rules, integrate with your membership and payroll systems, and train staff before you launch.
Enterprise-grade protection
PCI DSS & SOC 2 Type II compliant security — trusted by leading fitness brands and sports facility operators nationwide.
AI-powered insights
AI analyzes member feedback and tip patterns to show you which trainers and instructors consistently deliver exceptional experiences, who deserves recognition, and where service improvements will have the biggest impact on member satisfaction and staff retention across your facilities.
Integrations built for sports & fitness workflows
Our integrations fit seamlessly into your operations, connecting membership management platforms, class booking systems, payroll, and POS to reduce manual work and keep your data in sync across every location.
Industry defining support
Real support from people who understand sports & fitness operations
We don't hand you software and disappear. Every facility gets a dedicated account manager who understands gym and fitness workflows, responds fast, and helps your staff and team succeed.
- Someone who knows your facility
Not a ticket queue — a real person who understands your class schedules, staffing model, and member expectations. - Proactive optimization
We reach out with ideas to increase tip frequency based on what's working at similar gyms, studios, and sports facilities. - Setup done right
We configure tip distribution rules, integrate with your membership platform, and train your team before launch — not after problems happen. - Response when you need it
Email or call anytime. We respond in minutes because your members and staff can't wait for "business hours." - Ongoing improvements
Monthly check-ins to review performance, adjust strategies, and ensure your trainers and instructors are maximizing earnings.
Ready to stop losing your trainers and instructors to competing facilities?
Learn how digital tipping can help sports and fitness operators increase staff retention, boost team earnings, and deliver better member experiences.
