Ai-Powered Business Intelligence Software
Ask your data anything
eTip's AI turns your tipping, payout, and guest-feedback data into answers. Ask which properties are outperforming, which days drive the most tips, who your top performers are, and where you're at risk of losing staff.
Proudly trusted by leading brands and operators
Your data already has the answers.
Operators sit on months of tip, payout, and guest-feedback data — but the insights are buried in exports and dashboards nobody has time to read. eTip's AI reads it for you and answers in seconds, no analyst required.
1000s
of properties to benchmark yourself against
20+ hrs/wk
saved when reporting stops being manual
10x faster
get answers by asking, not by exporting and building reports
From raw data to decisions you can act on today
$4.5/hr boost to earnings
Higher staff income = happier teams
5x increase in tip frequency
More guests tip when it's convenient
60% improved staff retention
Stop the revolving door of hiring
How it works
How eTip's AI analytics work —
ask, understand & predict
Ask anything — Type a question, get an answer.
"Who earned the most tips last month?" "Which day was best for tips this week?" "Show me a chart of the average tip size by day last week" Ask in your own words and get the answer plus the chart to back it up.
Key benefits:
- Conversational questions, no queries or filters
- Answers backed by charts and source data
- No analyst or spreadsheet required
Understand your teams & guests — See what's really happening.
Automatic sentiment analysis from reviews and feedback, plus performance by person, department, shift, and location. Surfaces service champions and coaching gaps automatically.
Key benefits:
- Guest sentiment analysis from reviews & feedback
- Performance by person, department, shift, location
- Service champions and coaching gaps surfaced for you
See what's coming — Get ahead of it.
Forecast busy tip days, flag properties with retention risk, and get staffing and payout recommendations before problems hit.
Key benefits:
- Tip forecasting and busy-day prediction
- Retention and turnover risk signals
- Staffing and payout recommendations
Features
AI insights built for hospitality operators
Everything you need to understand your business and act on it — without exporting a single spreadsheet.
Ask questions in your own words
Conversational analytics over your eTip data.
- No dashboards to build, no exports to wrangle
- Answers backed by charts and source data
- Ask follow-ups and go deeper in seconds
Portfolio & location benchmarking
See how every property stacks up.
- Compare locations side by side
- Benchmark against the thousands of hotels on the platform
- Spot your leaders and your laggards fast
Staff & team performance analytics
Know who's earning, improving, and who needs coaching.
- Performance by person, shift, and department
- Recognize top performers automatically
- Surface coaching opportunities early
Guest sentiment analysis
Understand what guests actually think.
- AI reads every review and feedback comment
- Themes and sentiment summarized for you
- Tie guest sentiment back to teams and locations
Retention & turnover risk signals
Get ahead of turnover before it costs you.
- Predictive flags on teams and people most likely to leave
- Spot the early warning signs in the data
- Act before your best people walk
Tip forecasting & busy-day prediction
Know your highest-earning days before they happen.
- Forecast tip volume by day and location
- Plan coverage around your busiest shifts
- Turn tip data into staffing decisions
Automated reports, alerts & enterprise security
The insights that matter, delivered — and protected.
- Scheduled digests and anomaly alerts to your inbox
- Your data is never used to train third-party AI models
- PCI DSS and SOC 2 Type II certified
What our partners say
Trusted by hospitality & service industry leaders
"It's been a year since we partnered up with eTip and something that we really like and appreciate is that every time we have a question or we need any kind of help we get assistance we need immediately"
"Our teams earned nearly $100,000 in tips through digital tipping. That is incremental income our employees likely would not have seen otherwise, delivered with low-to-no additional cost to the business"
"I think it's a really great system — there shouldn't be any hesitation. It's a minimal cost with a greater reward. The room attendants have the hardest job in the building, and to highlight them and give them the opportunity to see more income is fantastic."
"We had a lot of customers coming to the front desk asking if they could tip housekeeping with their card instead of cash. I'd recommend eTip to other hotels because it's good for the team and encourages them to work their best."
Frequently asked questions
Hotel analytics FAQs
Stop exporting spreadsheets. Start asking questions.
See eTip's AI answer real questions about your operation, live.
15-minute demo includes:
- Your questions answered live on demo data
- Portfolio benchmark walkthrough
- Predictive alerts setup
Used by thousands of hotels across Marriott, Hilton, IHG, Best Western, Choice, Hyatt, and Wyndham properties.
Schedule a personalized demo