Digital tipping for Valet & Parking

Increase valet attendant income & retention with digital tipping

eTip gives valet and parking operators the complete platform to capture digital tips, automate tip distribution, and collect guest feedback — so your attendants earn more, stay longer, and deliver better service.

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Proudly trusted by leading brands and operators

Hilton
IHG
Marriott
Sonesta Hotels Logo
Best Western Logo
ALL Accor Logo
Wyndham
Radisson Hotels
Hyatt
Choice Hotels
Waldorf Astoria
LXR
Koloa Landing
Conrad Hotel
Canopy
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ABM

Platform

Everything valet & parking operators need to retain staff and streamline operations

Digital tipping

73% of guests don't carry cash.

eTip captures the tips your valet team is currently losing.

Key benefits:

  • QR codes on valet tickets, key tags, podiums, or mobile check-out
  • No app download required — guests scan and tip in 8 seconds
  • Branded tipping flow matches your property or venue aesthetic
  • Works for valets, parking attendants, cashiers — every tipped role

Learn more about digital tipping

Digital tipping

Tip management & payouts

Stop wasting hours on tip math.

eTip automates pooling, distribution, and payouts — so your managers can actually manage.

Key benefits:

  • Automated tip pooling by shift, hours worked, zone, or custom rules
  • Include contractors and attendants without bank accounts
  • Instant payouts to debit cards, bank accounts, PayPal, Venmo
  • IRS-compliant reporting exports directly to payroll
  • Zero manual calculations, zero spreadsheets, zero arguments

See how tip management works

Tip management & payouts

Review & reputation management

Turn every tip into actionable insight.

Know exactly which attendants deliver exceptional service and where to coach.

Key benefits:

  • Guests leave feedback when they tip specific team members
  • Identify coaching opportunities before they become complaints
  • Real-time dashboard shows top performers and service trends
  • Track NPS scores and guest satisfaction by location or shift
  • Build recognition culture based on actual guest appreciation

Explore feedback features

Review & reputation management

Our impact

Valet teams using eTip see

$4.5/hr

boost to earnings

Make tipping fast & convenient for guests, and watch attendant earnings soar

60%

improved staff retention

Increased earnings = happier & more loyal attendants at your properties

20hr/week

in time saved

Teams save on average 20 hours per week on tip management & distribution

Schulte Logo

“We were seeking ways to increase associate morale and retention.  Finding ourselves in an increasingly cashless society we’ve seen a drop in cash tipping.  Since most hotels do not have ATMs and some have even gone to a cashless operation, a digital tipping solution overcomes these obstacles.”

Jason Jackson
VP Operational Strategy & Integrations, Schulte Hospitality

$180K+

in digital tips received

159

managed hotels launched

7000+

guest reviews received

Features

Features built for valet & parking operations

Unlimited Team Members

Unlimited team members

Add your entire operation — valets, parking attendants, cashiers, supervisors — no per-employee fees.

Unlimited Storage

Unlimited storage

Store all tip data, guest feedback, and transaction history across multiple locations with no limits.

Unlimited Team Training

Unlimited team training

Full onboarding for every role — valets, attendants, cashiers — repeated as needed for new hires.

Round-the-Clock Support

Round-the-clock support

Direct access to our team. Email or call anytime — valet operations run around the clock, and so do we.

White-Glove Setup

White-glove setup

We configure all custom tip pools, integrate with your systems, and train all staff before you launch.

Enterprise-Grade Protection

Enterprise-grade protection

PCI DSS & SOC 2 Type II compliant security — trusted by major hotel brands and parking operators nationwide.

AI-powered insights

AI analyzes guest feedback and tip patterns to show you which locations excel, which attendants deserve recognition, and where service improvements will have the biggest retention impact

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Integration

Integrations built for valet & parking workflows

Our integrations fit seamlessly into your workflows, connecting parking management, payroll, and POS systems to reduce manual work and keep data in sync

Industry defining support

Real support from people who know valet operations

We don't hand you software and disappear. Every operation gets a dedicated account manager who understands valet and parking workflows, responds fast, and helps your team succeed.

  • Someone who knows your property
    Not a ticket queue — a real person who understands your setup, shift patterns, and goals.
  • Proactive optimization
    We reach out with ideas to increase tip frequency based on what's working at similar operations.
  • Setup done right
    We configure tip pools, train your team, and ensure everything works before launch — not after problems happen.
  • Response when you need it
    Email or call anytime. We respond in minutes because your operations can't wait for "business hours."
  • Ongoing improvements
    Monthly check-ins to review performance, adjust strategies, and ensure your team is maximizing earnings.
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Ready to stop losing your best attendants?

Learn how digital tipping can help valet and parking operators increase staff retention, boost team earnings, and enhance your guest experience.

15-minute demo shows ROI and implementation timeline.

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